Motor Vehicle Agencies Reopened 7-07, Lines are Very Long

Posted on July 9, 2020

UPDATE:  Very long lines have been reported at Motor Vehicle Centers throughout the State this week.  The wait time is expected to subside as backlog catches up, but limits are placed in the number of people in the centers.  If you can postpone or avoid a physical visit to NJMVC, it is recommended.  Many items can now be handled online at NJMVC.gov.

The limited reopening of NJMVC centers set for Mon., June 29 was delayed to July 7, due to a issue with a new text message system that is supposed to prevent overcrowding in agencies to reduce exposure to COVID-19, according to NJ.com.

See also this Checklist of which services are available at which MVC centers and this FAQ from June 26th.

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As of June 15, Motor Vehicle Commission agencies have reopened with a variety of pick-up and drop-off services. On Monday, June 29 they will begin offering behind-the-wheel road tests and inspections. and issuing new licenses and permits

DRIVER’S LICENSES

All driver licenses, non-driver IDs, vehicle registrations, inspection stickers, and temporary tags expiring before May 31 have been extended to July 31. Documents expiring in June or July are extended by two months.

In addition, the federal REAL ID requirement has been extended for another year, until October 2021.

Most renewals of driver licenses, non-driver IDs, and registrations — including some commercial registrations — can be processed online at NJMVC.gov. Customers can change their address, pay fees, and access other services online as well.

NEW SAFETY PROTOCOLS FOR MVC OPERATIONS

Going forward, everyone who enters the MVC agency will be required to wear a face covering. That includes customers as well as employees. If a customer cannot wear a face covering, MVC will make other arrangements for their transaction.

In order to limit crowds and speed services during the phased reopening, some agencies have been designated as Licensing Centers and some as Vehicle CentersLists of Licensing Centers and Vehicle Centers, as well as information on transactions, will be posted at NJMVC.gov.

Drop-off and pick-up transactions will be processed starting June 15, but only the following:

  • At designated Licensing Centers, MVC will be processing and validating permits from driving schools and high schools on a drop-off basis.
  • At designated Vehicle Centers, MVC will be processing registration and title work from dealers. License plates can also be surrendered by drop-off at these agencies in a designated area.

MVC will also be processing registration/title transfers for private sales by a new combination online and mail-in procedure. Customers will be able to sign up for this option at NJMVC.gov. More detail will be provided in the next few days.

Road tests and the issuing of new licenses and permits are tentatively expected to start on June 29 (subject to change), with some additional transactions like out-of-state transfers and private sales registrations, but still on a limited basis to prevent crowding.

The Commission has tripled road-testing capacity, adding 11 courses and reassigning over 100 Safety Specialists to serve as road test examiners for 30 to 60 days. This takes MVC from an average of 5,800 road tests per week to about 16,300. MVC expects the backlog to be cleared by the end of the 60 days.

Those whose road tests were canceled during the shut-down will be contacted by MVC and provided a secure link to get the first appointments.

At designated Licensing Centers starting June 29 July 7 (tentative), MVC will be processing new licenses and permits, out-of-state transfers, and REAL ID for those whose appointments were canceled.

At designated Vehicle Centers starting June 29  July 7 (tentative), MVC will be adding individual registration and title transactions.

Transactions that can be done online will not be available in person at this time.

The Commission continues to urge customers to use NJMVC.gov to renew or replace licenses, renew or replace registrations, or change their address. Customers can also contact MVC by email for help with a suspension.

Source: https://www.state.nj.us/mvc/press/archives/2020/060520.htm